Last updated: May 11th, 2025
Thank you for choosing to shop with us! We want to ensure you have a smooth shopping experience, so here are the details regarding our shipping policy:
INTERNATIONAL ORDERS
Once you place your order, we require approximately 3 working days to prepare your items for shipment. This processing time allows us to ensure that your order is accurately fulfilled and packaged.
Please keep in mind that we are a small business, and once we fulfill our orders and pass them on to the shipping provider, we are not responsible for any shipping delays. We will always be happy to help with delays and chase up the shipping provider, but we are not at fault for late orders.
SHIPPING TIME
Standard shipping takes between 8-15 working days, express shipping takes between 5-8 working days, so please keep this in mind when ordering.
We use standard shipping by default. If you need to use express shipping, please choose it when placing an order. If you need to change the shipping method after placing an order, please contact us by email in time, and we will help you. However, if the order is in the shipped status, it means that your goods have been handed over to the shipping provider, and the shipping method cannot be changed. Please understand this.
If you see “No shipping options” when placing an order or have any questions about our shipping policy, please contact our customer service team at service@keysfusion.com Thank you for your understanding and support!
SHIPPING COST
KeysFusion adopts a weight-based linear charge model. The shipping costs shown on the checkout page are standard shipping costs for major cities in each country, excluding remote areas. If you have any questions about the shipping costs in your area, please contact us by email, and we will help you.
Since international shipping rates vary frequently depending on the cost of fuel and other factors, we will also regularly increase or decrease our shipping rates based on the logistics quotation sheets of transportation suppliers. This is relatively fair to both you and us, and we hope you can support us.
IMPORTANT DISCLAIMER FOR DUTIES AND TAXES
When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. This only applies to some countries and is dependent on the laws of the country you live in.
These charges are the buyer’s responsibility, as we only charge for the transportation fee for your order.
KeysFusion does not have any responsibility for these additional charges that may apply.
The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. By placing an international order , the buyer is responsible for abiding by their country’s laws, regulations, and restrictions.
If a product is seized and destroyed by the customs, or returned to us, we will NOT be responsible for the losses, product, or shipping refunds. It is the buyer’s responsibility to cover the shipping costs when the buyer wishes to have a second delivery attempt after the product is returned to KeysFusion.